Who We Are

Pamela Chance began her career at Merck & Co., where she earned the prestigious VP Club Award and created the training matrix for ZOCOR, a product that generated $7.1 billion in peak annual worldwide sales and over $30 billion in lifetime revenue. As Regional Training Manager, she developed enterprise-scale instructional programs that set the standard for pharmaceutical sales training.

At Astra Merck, she supported the launch and growth of Prilosec, the world's number-one selling drug at the time with over $6 billion in annual sales, consistently achieving 105%+ of sales goals.

For 15 years, through P.M. Holmes & Associates, she managed PR and marketing for Fortune 100 clients including AT&T, Coca-Cola, and Ford Motor Company, directed 18 political campaigns, and produced music videos for labels including Interscope, Sony, and SoSoDef.

As Chief of Staff for DeKalb County, she managed operations for 17,000+ employees, led a $125 million Parks Bond initiative, and served as federal lobbyist for the county government.

Pamela is also a 28-year veteran of commercial and residential real estate, holding an active Associate Broker license with Virtual Properties Realty in Georgia. As former Managing Broker of P.M. Holmes Realty, she developed and marketed multiple subdivisions, leased commercial spaces, and managed contractor teams across Metro Atlanta. Her real estate practice has built deep expertise in project management, contract negotiation, vendor coordination, market analysis, and multi-stakeholder transaction management — skills that translate directly to federal facilities management, property advisory, and acquisition support services.

At FEMA, she served 10 years as East Zone Lead for Public Assistance across Regions 1, 3, and 4, managing staffing for 22 states and territories during 1,000+ disaster declarations. During her tenure, FEMA processed $158.9 billion in disaster funding.

Pamela holds an active Public Trust clearance from her decade of service at FEMA/DHS.

She is a certified AI Consultant through Columbia University/Infosys, Alicia Lyttle AI Innovision, and Google Prompt Engineering, and has built proprietary AI agent architectures, voice automation systems, and CRM integrations.

Education: B.S. Business Administration, University of Kansas. Mercer University Stetson School of Business.

Community: Operation HOPE 1MBB Graduate, 100 Black Women, Big Brothers/Big Sisters, PTA President, United Way, YMCA Board.

Published Author: "Soul Food: The Basics" and "Speak Life."